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Automated Reverse Logistics

Automate Your Return Process

Reverse logistics refers to the process of returning goods from their final destination back to the manufacturer or retailer. This can happen for a variety of reasons, such as when a customer returns a product that they are not satisfied with, or when a product is recalled due to a defect.

Automated parcel sorters can be an important part of the reverse logistics process. By using a parcel sorter, companies can quickly and accurately sort returned packages and route them back to the appropriate location. Companies can save time and money, as manually sorting packages can be a time-consuming and labor-intensive process.

The average online purchase return rate is 20% to 30%. This can often result in decreased revenue and attenuated production. There are common reasons for returns like incorrect gifts, sizing issues, and more. 92% of customers said they would purchase again if a product return process is easy. 

If you need a way to handle the amount of products that your customers are returning, our automated sorters can sort a wide range of parcels with a high throughput rate.  NPI’s sliding shoe sorters are accurate, cost effective, and gentle during the sorting process.  

 

Reverse Logistics usually includes: 

  • Returns 
  • Delivery failure 
  • Exchanges 
  • Product repair 

Benefits: 

  • An automated returns process can help increase your sales as opposed to wasting valuable product that would otherwise be thrown away. Allowing returns can also create happier and repeat customers. 
  • Automated parcel sorters can increase delivery accuracy. Using barcode scanners, they can reduce the possibility of human error, which often causes parcels to be misrouted or lost.

Pharmaceutical Sorting

With the increased move towards online e-commerce and direct-to-consumer prescription ordering, it's become more important than ever for suppliers to install the optimal equipment required to sort and ship prescriptions efficiently.

eCommerce Fulfillment

20% of all purchases today are performed online vs in-store. With eCommerce online shopping becoming increasingly popular every year, millions of orders being placed making order fulfillment more challenging.

Automated Reverse Logistics

The average online purchase return rate is 20% to 30%. This can often result in decreased revenue and attenuated production. There are common reasons for returns like incorrect gifts, sizing issues, and more.