Omnichannel


Automating Omnichannel Parcel Sortation for Industry Leaders

Leading omnichannel shipping companies such as ShipBob, Amazon, Staples, and others face relentless pressure to increase throughput, maintain flawless accuracy, and scale operations efficiently across diverse parcel types and sales channels. At NPI, we design and manufacture the Xstream Sliding Shoe Sorter specifically to meet these mission-critical needs — enabling you to deliver on your promises of fast, accurate, and flexible fulfillment at scale.


 

Key Operational Challenges for Omnichannel Fulfillment Centers

ChallengeImpact on OperationsHow NPI Xstream Addresses It
High-Volume, Multi-Channel Order ProcessingComplex workflows with variable parcel types and volumes, creating bottlenecks and risk of errors

Sorts up to 24,000 parcels/hour with consistent throughput

Handles polybags, cartons, jiffy packs, flats, and irregular parcels without throughput loss

Dynamic gapping ensures smooth parcel flow and reduces jams

Space Constraints in Urban & Satellite FacilitiesLimited warehouse footprint restricts expansion and slows scaling

Compact modular design fits in existing spaces

Flexible configurations enable phased capacity upgrades

Reduces need for costly real estate expansion

Maintaining Accuracy & Reducing ReturnsMis-sorts and labeling errors increase return rates, customer dissatisfaction, and operational costs

Multi-sided 1D/2D/postal barcode scanning with sub-second scan latency

LFT-certified dimensioning, weighing, and scanning with ±0.25% weight and ±5mm dimension accuracy

Product control chutes ensure gentle handling and smooth sorting to prevent damage

Complex Carrier & Platform IntegrationsDisparate systems complicate data exchange, slowing decision-making and routing

Secure, RESTful API integration with major WMS, TMS, and carrier platforms

Real-time parcel telemetry supports dynamic routing and SLA compliance

Enables multi-carrier sorting with a sort plan customized to fit your operational needs


Engineering-Grade Performance & Integration

We know that your engineering and operations teams demand reliability, scalability, and maintainability from every automation asset. The Xstream system is engineered with features that support long-term operational excellence:
  • Redundant critical components and predictive maintenance reduce downtime — driving >99% system availability
  • Modular architecture supports capacity scaling and phased upgrades without process disruption
  • IoT-enabled diagnostics provide real-time system health monitoring and fault prediction
  • Intuitive HMI reduces operator training time and error rates
  • Robust construction ensures consistent performance in high-demand, 24/7 fulfillment environments
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Quantified Business Impact

Metric Industry Benchmark Impact with NPI Xstream
Sort Throughput Up to 18,000 parcels/hour (traditional sorters) Up to 24,000 parcels/hour sustained peak throughput with varied parcel profiles
Mis-sort & Labeling Errors 1.5% – 3% of daily volume Reduction by over 90%, lowering return rates and increasing customer satisfaction
Labor Requirements High manual intervention, costly labor overhead Up to 40% labor cost savings through automation and reduced manual handling
System Uptime Typically 95% – 98% 99.5% uptime through proactive monitoring and predictive maintenance
Footprint Efficiency Large, fixed installations requiring expansion 25-40% reduction in required footprint with modular compact design

Why Industry Leaders Choose NPI Xstream

We collaborate closely with the engineering and operations leadership teams of top omnichannel fulfillment providers to ensure the Xstream system fits seamlessly into complex, fast-changing environments. Our system is not just a piece of equipment — it’s a strategic production asset designed to:

  • Enhance throughput without compromising accuracy
  • Minimize total cost of ownership via energy efficiency and low maintenance
  • Provide actionable data to inform continuous process improvement
  • Adapt flexibly as your fulfillment strategy evolves
  • Reduce risk with predictable performance and robust support

If you manage a fulfillment network and need a sortation solution engineered to elevate your operational capacity and reliability, contact us to learn how NPI Xstream can help you stay ahead of the competition.



Do you need an automated sortation system for your operation? Contact Us.

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